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Ratings
The numbers speak for themselves
761 reviews
Real opinions, from real people
Text evaluations
91.4% of our guests recommend our hotel
Maria C. | 2026-10-26
It was good.
Overall, the experience was good. The breakfast was really nice, and the allergen information was very useful for me as I’m lactose intolerant. The staff even made me eggs without milk, which was very kind. However, the room was not up to standard. The furniture was damaged by water infiltration, and the cleanliness wasn’t great either. During my stay, the housekeeper didn’t clean the floor or the bathroom, and the trash bin wasn’t emptied. That was the main negative aspect of my stay. Apart from that, everything was really nice. Thank you for having us.
Respond of the hotel:
Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our breakfast and that our team could accommodate your dietary needs with care and attention. We are sorry that the cleanliness of your room and the condition of the furniture did not meet your expectations. Had these issues been brought to our attention during your stay, our team would have been happy to address them and take the necessary steps to resolve them. We appreciate your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay. Kind regards, The Art Hotel Szeged Team
Ashdown D. | 2026-10-23
Bring streaming services back please
This is a very nice hotel, well located, clean, peaceful and with very friendly and helpful staff. Good breakfasts and very comfortable beds. We have stayed there three times but we will hesitate to stay again until streaming services are resumed, which we do understand is a decision of the Group management not the Art Hotel in Szeged. But we expect to see streaming service on the large TV screen provided, not to have to huddle over a notebook using our own wi-fi. Also safety rubber mats (or similar) are needed for the large, deep and slippery baths. My husband nearly slipped over when getting out of the bath.
Respond of the hotel:
Thank you for your kind words and for choosing to stay with us on three occasions. We are delighted that you enjoyed our location, comfortable beds, breakfast and the friendliness of our team. We appreciate your feedback regarding the streaming services and bathroom safety. Had these concerns been brought to our attention during your stay, we would have been happy to explore possible solutions to make your stay more comfortable. Your feedback is important to us, and we hope to have the opportunity to welcome you back to Art Hotel Szeged in the future. The Art Hotel Szeged Team
Angelo- Cristian D. | 2026-10-12
An excellent, clean hotel with friendly and well-trained staff! A great location and a rich, truly fantastic breakfast!
Respond of the hotel:
Dear Angelo- Cristian Dragolici, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our hotel, the friendliness and professionalism of our team, our convenient location, and our fantastic breakfast. Your kind words mean a lot to us and are a great motivation for our entire team. We look forward to welcoming you back on your next visit! Kind regards, Art Hotel Szeged Team
Eugen W. | 2026-10-10
Music of restaurant until 10PM in the room too loud
It wasn't possible sleeping before 10PM due to the loud music of the restaurant.
Respond of the hotel:
Dear Guest, Thank you for sharing your feedback with us. We understand how important a peaceful night's rest is. The event and the accompanying music had been announced in advance, and we always do our best to minimize any disturbance to our hotel guests. We are sorry that the music affected your comfort and appreciate your understanding. Kind regards, The Art Hotel Szeged Team
Araseli L. | 2026-09-23
Great service
Friendly and helpful staff.
Respond of the hotel:
Dear Araseli Lazo, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our service and found our staff friendly and helpful. It was a pleasure having you as our guest, and we hope to welcome you back again soon! Kind regards, Art Hotel Szeged Team
Nóra S. | 2026-09-07
Mixed feelings
Unfortunately, it was clear from the room with the jacuzzi that it’s either rarely occupied or that proper cleaning isn’t a priority; there was dust, dead insects, hair and nail clippings from previous guests in several places… The inside of the jacuzzi was covered in algae and slippery, so it didn’t really provide the experience we’d been hoping for. We did receive some financial compensation for the inconvenience, but it was quite a disappointment. To mention something positive: the breakfast is excellent, there’s a wide selection, and some of the produce comes from local producers, which we find particularly appealing.
Respond of the hotel:
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues you experienced. This does not reflect the standards we strive to maintain, and we fully understand your disappointment. We would also like to assure you that we have already begun reviewing the issue with our team to understand what went wrong and to ensure that appropriate measures are taken to prevent similar situations in the future. We are pleased to hear that you enjoyed our breakfast and appreciated the wide selection and local products. Your comments are important to us and will be shared with our team to ensure greater attention to detail in the future. We hope to have the opportunity to provide you with a much better experience on a future visit. Warm regards, Art Hotel Team
Jennifer J. | 2026-08-07
Wonky Bathroom Design - Stay Just OK
Wow, the level of service and engagement by the front desk staff was terrible. The arrival was brisk and rude, and it seemed to us that during our visit it was more important for the staff to spend time on their phones, versus greeting their guests. Disappointing. For other travelers: The bathroom design is a challenge. No slider for the hand held and to use it, the glass door does not cover the spray. Bizarre and could be improved. In general the location was great but the hotel is average. Bed was also firm and the pillows very lumpy. We would not stay here again.
Respond of the hotel:
Dear Jennifer Johnson, Thank you for sharing your experience with us. We are sorry to hear that the service, room comfort, and bathroom design did not meet your expectations. Your feedback has been shared with the relevant team members so we can continue improving our services. We hope to have the opportunity to welcome you again in the future and provide you with a much more pleasant experience. Kind regards, Art Hotel Szeged Team
Steven W. | 2026-04-24
Great ,from cleaning staff to reception staff.
All staff very friendly
Respond of the hotel:
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you found all our staff, from housekeeping to reception, friendly and helpful. We truly appreciate your comments and look forward to welcoming you back again soon! Kind regards, Art Hotel Szeged Team
Klára S. | 2025-10-16
A tévé csatornák magyar nyelvű választéka nagyon kevés, szeretnénk kérni ha lenne rá lehetőség, hogy több magyar csatorna legyen a kínálatban, mert a mostani és a tavalyi is nagyon kevés volt
Több magyar tévé csatornát szeretnénk😊
Respond of the hotel:
Kedves Vendégünk! Köszönjük szépen, hogy megosztotta velünk észrevételét! Nagyra értékeljük a visszajelzését, és továbbítjuk javaslatát a vezetőség felé, hogy bővítsük a magyar nyelvű tévécsatornák kínálatát. Reméljük, legközelebb még elégedettebb lesz szállodánkkal. Üdvözlettel, Art Hotel Szeged Csapata
Zaborowski P. | 2025-04-29
Thank you for great stay in Szeged.
Fantastic welcoming and very friendly staff ready to help and answer all our questions. They helped several times with our questions and those of our kids as well. Room was very clean, luxourious and spacious for family of 5. Very convenient parking underground and great location close to Cathedral square. Thank you for your hospitality, it has made our stay in Szeged fantastic and unforgetable experience.
Respond of the hotel:
Dear Pawel, Thank you so much for your wonderful review! We're truly happy to hear that our staff made you and your family feel welcome and well cared for throughout your stay. It's great to know the room met your needs in terms of cleanliness, comfort, and space, and that you enjoyed our central location and convenient parking. Your kind words mean a lot to us, and we're honored to have contributed to such a memorable experience in Szeged. We hope to welcome you and your family back soon! Best regards, Art Hotel Szeged Team
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